Associate Director of Residential Services ($250 Starting Bonus!)

Apply Now

Overview

The Associate Director of Residential Services will oversee day-to-day operations and maintain quality control of their designated program sites, providing leadership and guidance to staff as well as ensuring the quality of care delivered to the clients served.

New employee starting bonus to be paid after 90 days of employment:

  • Full-time positions: $250.00

Base starting pay:

  • $57,000/yr, commensurate with experience

Location:

  • Chisholm, MN

Available time types:

  • Full-Time

Responsibilities

  • Supports the Mission, Vision, and Guiding Principles of NHS Northstar
  • Supports, cooperates with, and implements specific procedures and programs for safety, confidentiality of data, quality assurance, current rules, agency policies and able to demonstrate mature judgment and able to make programmatic and supervisory decisions
  • Responsible for overseeing the quality of care delivered to clients, ensuring that it is carried out in an ethical and appropriate manner
  • Contact for case managers, guardians, family and other consumer-related stakeholders and represents the organization as directed by the Executive Team
  • Maintains knowledge of consumers’ rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all consumers in a safe, secure environment
  • Supports, cooperates with, and implements specific procedures and programs for:
    • Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management and security plans
    • Reports and/or corrects unsafe working conditions
    • Confidentiality of all data, including consumer, employee and operational data
    • Quality Assurance and compliance with all regulatory requirements
    • Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior
  • Supports and participates in common teamwork:
    • Cooperates and works together with all co-workers; plans and completes job duties with minimal supervisory direction, including using appropriate judgment
    • Uses tactful, appropriate communications in sensitive and emotional situations
    • Follows up as appropriate with supervisor, co-workers or consumers regarding problems and concerns
    • Promotes positive public relations with consumers, family members and guests
    • Completes requirements for in-service training, acceptable attendance, dress codes (including personal hygiene)
  • Reports to the Director of Residential Services, provides supervisory leadership and direction for assigned program areas
  • Provides guidance and direction to the supervisory and direct care staff in matters related to direct care, regulatory compliance, client and referral source relations, and budgetary and fiscal performance
  • Makes independent decision without delay and with being cognizant of the ramifications of these decisions
  • Functions with minimal direct supervision
  • Manages a diverse staff
  • Makes appropriate functional and programmatic decision with minimal direction
  • Relates to and coordinate activities with a wide range of agencies effective and positively with people who are developmentally disabled
  • This position requires and extremely perceptive person, who can relate to individuals at all levels within the organization
  • This position must be sensitive to agency, employee, and business needs
  • This position acts as a role model within and outside the agency and must adhere to agency policies and procedures
  • Actively participates in the selection, employment, evaluation, and discharge of staff
  • Administers fiscal policies of assigned programs with minimal direction
  • Monitors, evaluates, and integrates programs and services of the agency
  • Understands and keep current with all federal, state, and local regulations relative to the assigned programs
  • Assists in the development and implementation of agency policies and procedures
  • Develops, implements, and maintains sound managerial practices
  • Participates in meetings or committees as assigned
  • Meets on-going requirements to maintain required certifications and participate in professional training and development
  • Other duties as assigned

Qualifications

Experience/Education/Training

  • High School Diploma
  • Meet the qualifications of a “Designated Coordinator” as identified in Rule 245D as follows:
    • Bachelor’s degree in a field related to human services AND one-year full time work experience providing direct care to persons with disabilities and/or persons 65 or older
    • Associate Degree in a field related to human services AND two years of full-time AND one-year full time work experience providing direct care to persons with disabilities and/or persons 65 or older
    • Diploma in a field related to human services from an accredited post-secondary institution AND three years of full-time work AND one-year full time work experience providing direct care to persons with disabilities and/or persons 65 or older
    • Minimum of 50 hours of education and training related to human services AND four years of full-time work AND one-year full time work experience providing direct care to persons with disabilities and/or persons 65 or older
  • At least five (5) years of experience supervising others working with individuals with developmental disabilities is required which must include significant experience:
    • Providing support for consumers during times of change, such as entering or leaving programs or end-of-life care AND
    • Experience coordinating with external professionals AND
    • Working in multi-need programs AND
    • Providing training, support and direct supervision for staff

Regulatory Requirements/Licensure

  • Valid Minnesota Driver’s License
  • DHS Background Study
  • Meet the driving requirements and criteria acceptable to NHS Northstar’s insurer
Apply Now

Question about this position?

NHS Northstar is proud to offer the ultimate employee benefit: Company Ownership.

When you join our team, you share company ownership with all of the other employee owners of NHS Northstar through our Employee Stock Ownership Plan (ESOP).

NHS Northstar is an equal opportunity and affirmative action employer. We are committed to providing a workplace that is client focused and that provides a flexible and fulfilling work experience.